Terms of service

1. Who these terms cover

The supplier is Bussinesstan, reachable in writing at hi@bussinesstan.com. These terms apply to anyone using the website, and to clients who sign a scope for marketing or technology work. They create no relationship with the senders, beneficiaries or agents of a client.

2. Definitions

• Engagement — work performed under a signed scope.
• Deliverables — the documents, roadmaps, creative, code and configuration produced under that scope.
• Materials — the templates, checklists, frameworks and internal tooling used to produce them.
• Client accounts — the advertising, analytics, attribution and CRM accounts to which access is granted.

3. Website use

The website may be read, shared and quoted with attribution. Copying pages, checklists or downloads for resale, or republishing them as another party's work, is not permitted. Automated scraping that degrades the site is not permitted. Access may be withdrawn where use breaches these terms.

4. Engagements and scope

Work starts once a written scope is signed. The scope names the deliverables, the timeline, the fee and what is excluded. Anything not written into the scope is out of scope. Changes are agreed in writing and priced before the work is done, not invoiced afterwards.

5. Fees and payment

Fees are fixed at the scope stage and are never charged as a percentage of media spend. Invoices are payable within 14 days of issue. Media budgets are paid by the client directly to the platform. Late payment may pause delivery after written notice, and statutory interest may be charged on overdue sums under the Late Payment of Commercial Debts (Interest) Act 1998.

6. Client responsibilities

The client provides read-only access to the accounts named in the scope, one named owner for decisions, and approvals inside the agreed dates. Delay in access or approval moves the delivery date by the same period. The client remains responsible for the accuracy of the rate, fee and corridor information it supplies for use in campaigns.

7. Ownership of deliverables

Deliverables transfer to the client on full payment, including audit findings and the roadmap, which stay with the client whether or not the engagement continues. Materials remain the property of Bussinesstan and are licensed to the client for internal use only. Third party licences for stock, fonts or software pass on their own terms.

8. Confidentiality

Corridor volumes, margins, roadmaps and account data seen during an engagement are confidential and are not disclosed to any other party. No client name, logo or result is published without written permission. These obligations continue after the engagement ends.

9. Advertising compliance

Campaign claims are reviewed for advertising risk and copy is written to avoid claims a platform is likely to reject. Approval itself remains under the relevant platform's control and is never guaranteed.

Nothing provided is legal, licensing, regulatory or anti-money-laundering advice. Licensing and AML questions must go to a qualified adviser. Bussinesstan handles advertising and marketing compliance only.

10. No guarantee of results

No ranking, transfer volume, cost per first send or revenue outcome is guaranteed. Results vary by corridor, market, spend level and product. Figures quoted in proposals are ranges observed across previous engagements, not commitments for a specific account.

11. Liability

Liability is limited to the fees paid under the engagement in the 12 months before the claim. Neither party is liable for indirect or consequential loss, including lost profit or lost transaction volume. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited.

12. Term and termination

Either party may end an engagement on 30 days' written notice. Fees for work completed to the termination date remain payable. On termination, access to client accounts is handed back, credentials are removed, and completed deliverables transfer once paid.

13. Governing law and disputes

Where a scope has been signed, the governing law and jurisdiction stated in that scope apply and prevail over this document. Where no scope has been signed, use of this website alone creates no contract, and these terms and any dispute arising from them are governed by the laws of England and Wales, with the courts of England and Wales having exclusive jurisdiction.

Disputes are raised in writing first, with 30 days allowed to resolve them before proceedings begin.

14. Contact

Questions about these terms: hi@bussinesstan.com. Contract questions are answered within 5 working days of receipt. Formal notice under these terms is given in writing to the registered office below.